Returns & Exchanges
At Chase Protein, we stand behind the quality of our nutritional supplements and offer a 30-day satisfaction guarantee on all unopened products. If you are not completely satisfied with your purchase, we are committed to making it right through a simple return or exchange process.
Verify Eligibility
Ensure your item is unopened, in its original packaging, and within 30 days of the delivery date to qualify for a full refund.
Contact Support
Email our customer care team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely pack your items and include the RMA note inside the box before shipping it back to our fulfillment center using a tracked carrier.
Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing