Frequently Asked Questions
Everything you need to know about fueling your performance with Chase Protein.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your protein powders gluten-free and non-GMO?
Yes, all Chase Protein products are formulated to be gluten-free and are made with non-GMO ingredients to ensure the highest quality for your body.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If you are not happy with the flavor or quality, you can return the product even if it has been opened for a full refund or store credit.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our reach to more countries soon.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.